Anyone else having issues with Charter Cable?
Not sure if others are also experiencing lots of issues with Charter
cable & Internet service, but we are. I wanted to see if others
would chime in on their experiences have been.
Charter has a Twitter team that is very responsive, but our service keeps going out every 2 or 3 days since the bad lightening storms of April 4.
Thanks, Vernon & Linda Walker
Charter has a Twitter team that is very responsive, but our service keeps going out every 2 or 3 days since the bad lightening storms of April 4.
Thanks, Vernon & Linda Walker
Yes mine went out briefly during the night of the storm, but not since. Your cable modem may need replacing, or another problem I experienced where I had recurring loss of service was at the terminal connector on the post outside the house had become corroded and had to be replaced. I hope that helps.
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We (and our immediate neighbors) had an ordeal with Charter that lasted several months, many, many hours on the phone, and numerous on-site visits. Someone eventually diagnosed the problem as outmoded hardware at the box at the street (stuff they actually no longer use) and replaced all the insides. We also received new modem and router (twice). We haven't had problems since and this was last year. The problem was with internet, we've not really had a problem with the tv.
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We also had problems with our tv cable service after the storm. After several phone calls, they finally sent someone who fixed the problem. Took persistent effort on my part though. All has been fine since.
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Absolutely! Moved from pop3 to imap and hopefully issues are behind us!
Earl Wolfe
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I have U-verse from ATT. Works pretty Good. If want it,let me know and I will refer You. I get referral money ($50-$100) or something and will split it with you.
David
davidwhite73@yahoo.com
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I lost TV and internet service after the storm on 4/4. A technician came out, diagnosed the problem and replaced a cable splitter that restored the signal. The cable modem was also destroyed and had to be replaced. The new modem cost $30. Everything seems to be worknig fine since.
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We switched to AT&T U-verse because of all the problems with Charter. WE LOVE IT!!!
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